Clinical Psychology and Counselling Services for Adults (16+)

• $250 per 50-minute session. With a Mental Health Care Plan (MHCP) referral from your GP or Psychiatrist, you are entitled to a Medicare rebate of $145.25 per session. Out of pocket expense is $104.75. You can access up to 10 Medicare rebated sessions per calendar year. 

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• ​$250 for self-referral (without Mental Health Care Plan). 

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• If applicable, please check with your private health fund if they cover psychology sessions. I also accept Workcover QLD referrals and DVA. 

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• Request for Forms, Letters, and Reports - Completion of support letters (e.g., university assignment/ exam extensions, disability support pension applications, NDIS support applications, etc.) require time to complete outside of session hours and incur a fee for completion. They are charged in 15-minute intervals pro-rata of the full session fee ($62.50 per 15-minutes). You will be provided an estimated time of completion and cost at the time of request for transparency. Payment is required prior to the request being actioned. Please note, this does not include general correspondence/ updates to the referring GP (e.g., as per Medicare requirements) as this a standard part of psychology practice. The request will be considered on a case-by-case basis and requires at least 2 weeks’ notice to allow time to be scheduled to complete request.

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• Referral Information: Your GP or Psychiatrist can send the referral via Medical Objects (Provider No.: 5667882T), HealthLink (EDI: mheiligp) via email at mheilig.psychology@gmail.com or alternatively, please bring a hard copy to the first session. Without a referral, your Medicare rebate cannot be claimed. Please call, text, or email to book an appointment once you receive your referral. If calling, please leave a voicemail. 

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• Payment Process: Upon completion of the session you will be sent an invoice via email. Payment is in full via bank transfer. If you have provided me with your Medicare card details, your rebate can be processed on the same day as your payment. Matthe

• Cancellation Policy: You will be sent a text message 24 hours prior to your appointment time as a courtesy reminder. Less than 24 hours notice of cancellation will result in a $250 cancellation fee (full-fee of the session). Please note, failure to receive the text message will not be considered a valid reason for not attending the appointment or contacting to cancel. 

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What to Expect in Sessions​​

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1. Once an appointment has been made, I will send you a copy of the consent form via email for your perusal. This form will also be reviewed and a copy signed in the initial session. 

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2. Initial session generally focuses on gathering information on the presenting problem/s (e.g., reasons for attendance, goals for therapy) and relevant background information (e.g., history). Occasionally, a portion of the second session may also be needed to gather further information. Matthew

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3. Based on the above information, I form and provide a conceptualisation of your individual presentation and needs, to help you achieve your therapeutic goals. Sessions can then focus on helping you to address identified areas and move towards achieving your goals.